In general, banks do a very good job of teaching their employees how to perform their assigned tasks. ... their lenders and small and medium sized banks invest proportionately in sending their officers to various banking schools, seminars, and training sessions. ... Tellers and customer service representatives, for example, are taught when to cash checks and when to refuse. ... When appropriate, job descriptions should be rewritten to enumerate consumer problem resolution and erroranbsp;...
Title | : | Bank Marketing |
Author | : | |
Publisher | : | - 1988-07 |
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